For fully insured clients, our brokerage claims department acts as an advocate for your insurance dollars and provides an added layer of protection over the claims process. Our claims personnel will act as a liaison between your company and the insurance company, reducing the hassles of the claim process. Led by our in-house attorney, our claims department provides extra control and helpful services to our clients including:

• Reporting to the appropriate insurance carrier within 24 hours
• Tracking with special attention paid to high cost claims
• Review and analysis to identify additional ways to reduce loss
• Insurance contract interpretation to answer any questions
• Litigation monitoring to keep you informed during a lawsuit

We keep track of your workers' compensation claims so you can keep these costs under control. We provide each client with a quarterly summary of activity including identification of new claims, reserve changes, frequency analysis and consultation on monitored claims.

You will also receive a customized written service timeline based on your needs for property, general liability and auto coverages. This added step ensures your claims are being handled according to your expectations.